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Credit Control Administrator - £18.5k per annum

Please Note: The application deadline for this job has now passed.

Job Introduction

Shaw healthcare are looking for a Credit Control Administrator (12 months fixed term contract) to join or busy Finance Team.

Role Responsibility

Main responsibilities to include:


On a weekly basis to update and maintain as required all records in relation to the fee system database, ensuring they are accurate and up to date.


To assist the Assistant Income Manager in maintaining a minimum level of fee debtors.


At all times to provide excellent customer service to both internal and external clients and to work to the highest standards in all KPI’s.


To review  the occupancy system for all care homes in Wales. 


Each week to review the contract position for care services in Wales, enter new contracts received and identify missing contracts. Log this data on the fees database and chase as required.


To manage the Direct Debit process for all residents in the company Shaw healthcare Group.


Submission of all care invoices in the Welsh region as required.


To manage the debtors position for all Welsh services. 


To produce invoices or raise credit notes for fee charges as required


To assist the Home Managers in any way to aid them in the performance of their duties.


As required to visit various Care Homes as specified and assist with carrying out internal audit procedures under the direction of a senior auditor.


Deal with day-to-day queries from Home Managers, Relatives, Current and Prospective tenants and any others that may arise.



The Ideal Candidate

The ability to speak Welsh is desirable but not essential.

About the Company

Why Shaw healthcare?


Shaw healthcare provides a high standard of health and social care in services across England, Wales and Scotland. Our high quality care and support services places the individual at the centre of all we do and is based on our core values of wellness, happiness and kindness. We are unique as a major healthcare provider with 86% of the business owned by the employees and 14% owned by The Shaw Foundation, a grant making charity.


Shaw Healthcare

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